By using the MTAP app, you accept these terms.
1.Account
- An account is created with a phone number. Enter your details correctly.
- Do not give your account to anyone else — you are responsible for what happens in your account.
2.Bookings
- Bookings are made through a club game.
- With online payment, each player pays their share within 10 minutes. If not all shares are paid in time, the booking does not go ahead and the amount paid is refunded.
- With cash payment, you pay at the venue and the venue owner confirms the payment.
3.Cancellation
- Cancelling up to 24 hours before the game gives a full refund.
- If you cancel less than 24 hours before the game, the payment is not refunded.
- A confirmed cash game cannot be cancelled in the app less than 2 hours before it starts — contact the venue to cancel.
- If the venue owner cancels the booking, the payment is refunded in full.
More details: Payment and refund policy.
4.Game score
After the game, the leaders of both clubs enter the score. If the scores differ, the game stays “disputed”.
5.Your responsibility
- Come to the venue at the time you booked and follow the venue's rules.
- Do not damage the venue's property. You are responsible for any damage you cause.
- Treat other players and venue staff with respect.
- Do not make fake bookings or use someone else's name.
- Do not post insults, hate speech, advertising, personal data or false information in reviews or club names. Such reviews can be reported in the app; MTAP hides content that breaks these rules.
6.Venue owner's responsibility
- Provide the pitch ready to play at the confirmed time.
- Give correct information about prices and opening hours.
- Honour confirmed bookings.
7.MTAP's role
MTAP is a platform that connects players and venues. The venue owner and the players are responsible for the condition of the venue and for what happens during the game.
8.Account suspension
We may suspend or close an account, with or without notice, in these cases:
- false information or using someone else's name
- fraud or avoiding payment
- insulting or threatening other users
- deliberately disrupting the app
You can delete your own account at any time in the app, under Profile.
9.Changes and contact
We may update these terms. The date of the latest update is shown at the top of the page. Questions: destek@mtap.az.