This page is about your account in the MTAP mobile app.
1.Delete in the app
- Open the MTAP app and sign in.
- Go to the Profil (Profile) tab at the bottom.
- Tap Hesabı sil (Delete account) and confirm.
The account is deleted immediately and you are signed out on all devices.
2.If you cannot sign in
Write to destek@mtap.az and include the phone number linked to your account. Once we have checked that the account is yours, we will delete it and reply to you.
3.What is deleted
- First and last name, username, playing positions
- Phone number, email and Google account link
- Password
- Favourite venues and notifications
- Club memberships and invitations
- Your device's notification token
4.What is kept
Past booking, game and payment records stay without your name, as “Silinmiş istifadəçi” (Deleted user). They are needed for the venue owner's reports and for payment records required by law, and are kept for as long as the law requires. Reviews you wrote about venues also stay under that name.
5.Before you delete
- You must not have unfinished or upcoming games or bookings — complete or cancel them first.
- If you lead a club that has other members, hand over the leadership to another player first.
- Deletion cannot be undone.